BOH Specialist - Mafikeng

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

Contribute to maximizing the profitability of the the store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers: 

• To maintaining an effective and organized stockroom and logistical environment 
• To executes store operations with particular focus on product flow to and from the store, sales floor and back of house  

KEY RESPONSIBILITIES: 

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them 
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor 
• Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor 
• Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures 
• Do weekly cycle count to resolve negatives on weekly report with management approval. 
• Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner and ensure all shipments received posted, all inbound resolved and handle all discrepancies accordingly. 
• Monitor BOH schedule/planner VS shipments delivery schedule collaborates with management 
• Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity 
• Comply with store policies and procedures to maintain a safe shopping and working environment 
• Identify improvement opportunities and communicate suggestions to store management to drive commercial success 
• Guide and train selected members of the store team on basic stockroom processes and behaviors 
• Collaborate productively and respectfully with team members 
• Make yourself available to support other team members when needed 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

KEY RELATIONSHIPS: 

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Adapts communication style to service both internal and external consumers dependent on the situation  
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time 
• Deals professionally with difficult situations 
• Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor 
• Learn and share knowledge with the team (culture of developing others) 

REQUISITE EDUCATION AND EXPERIENCE: 

• 2 - 4 years of retail experience and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding 
• Intermediate numeracy and literacy and advanced verbal communication skills 
• Matric Certificate