Capitec Bank Collections Officer Vacancies (X2)

Job Title: Collections & Recoveries Administrator

Location: Milnerton, Western Cape, South Africa

Company: Capitec Bank Ltd

Job Purpose: Maximise recoveries from external debt collectors by monitoring, reporting and coordinating an allocated group of 5‑6 collectors. Act as liaison between Capitec and external debt collectors and legal advisors, and ensure efficient administration and query resolution for clients and third parties.

Key Responsibilities:

• Monitor and report recoveries from external debt collectors.
• Coordinate activities of the allocated group of collectors.
• Liaise with external debt collectors and legal advisors.
• Maintain accurate records and generate regular reports.
• Resolve client and third‑party queries promptly.
• Ensure compliance with company policies and procedures.

Qualifications and Experience:

• Minimum 2 years’ experience in collections and recovery.
• Grade 12 National Certificate or equivalent.
• Knowledge of service‑centre skills, office systems and client service principles.
• Strong administration, attention to detail and communication skills.
• Computer literacy – MS Word, MS Excel, MS Outlook.
• Good problem‑solving abilities.
• Clear criminal and credit record.
• Commitment to diversity and employment equity.

Conditions of Employment: Clear criminal and credit record; willingness to support Capitec’s employment equity goals.

To apply, please complete the short assessment by clicking the link below and then finalise your application.

Apply now »