Capitec Learning & Development Manager - Shared Services
Capitec Bank Ltd
Stellenbosch, Western CapeFull-time
Posted 11 March 2026Closing 10 April 2026
Capitec Bank Ltd is looking for a Learning and Development Manager – Shared Services. The role is based in Stellenbosch, South Africa. The job was posted on 5 March 2026 and applications must be submitted by the closing date (apply by).
About the role
The manager will report to the Head of Learning and Development. In the Shared Services team you will act as a capability architect, linking teams, challenging thinking and building the capabilities the business needs next. You will identify critical capability gaps, align learning with the people strategy and turn strategic priorities into high‑impact, measurable learning experiences. This is a build, shape and leap‑frog role – not a maintenance role.
Key responsibilities
- Translate business strategy into capability roadmaps and scalable learning pathways.
- Identify future‑fit capabilities for an AI‑enabled organisation and measure impact beyond completion.
- Build and embed functional skills academies across Shared Services, defining skill frameworks and proficiency levels.
- Co‑create learning journeys with subject matter experts to enable reskilling, upskilling and internal mobility.
- Transform mandatory compliance learning into practical, engaging interventions that drive behaviour change and accountability.
- Partner with HR Business Partners and Shared Services leaders to diagnose capability gaps and turn business challenges into high‑impact learning solutions.
- Influence senior leaders to co‑own capability development and provide insights and analytics for talent decisions.
- Design bespoke, business‑driven learning solutions that are blended, digital‑first and scalable.
- Enable a skills‑based, AI‑driven learning ecosystem by identifying digital, data and AI capability gaps and using learning analytics to demonstrate impact.
- Lead learning teams, inspiring learning partners and designers to create human‑centred, scalable solutions.
- Drive enterprise leadership and transformation, helping teams adopt new ways of working.
- Apply change management principles to create lasting shifts in behaviour and performance.
- Build and own an enterprise onboarding framework that accelerates ramp‑up and cultural integration.
- Manage and optimise the L&D budget to ensure strategic and commercial alignment.
What we are looking for
- A seasoned L&D professional with experience leading large‑scale capability or learning transformation.
- Proven experience in building skills frameworks or academies.
- Understanding of regulated environments.
- Commercial acumen and an outcome‑focused mindset.
- Ability to thrive in a fast‑paced, high‑growth context.
- Skill in building structure while navigating ambiguity.
- Confidence influencing senior stakeholders.
- Willingness to challenge legacy approaches and build for scale.
What success looks like
- Functional skills academies delivering measurable value.
- Compliance learning that changes behaviour and strengthens risk culture.
- Clear skills pathways that enable agility and redeployment.
- Leaders actively owning capability development.
- Learning investments directly linked to business performance outcomes.
- Improved talent and succession bench strength and diversity in Shared Services.
Qualifications
- A relevant tertiary qualification in Human Resources or Industrial/Organisational Psychology.
Why this role matters
We are not just improving learning – we are redefining how capability is built in a digital‑first, AI‑enabled organisation. If you want to build rather than maintain, influence at a strategic level, create measurable business impact and lead capability transformation at speed and scale, this role is for you.
Capitec is committed to diversity. Applications will be considered in support of our employment equity goals.
Apply now
Job Details
Job Type
Full-time
Location
Stellenbosch, Western Cape
Posted
11 March 2026
Closing Date
10 April 2026
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