Category Account Manager

Position Summary

• We’re now looking for a Category Account Manager within our Sales team. The role is responsible for developing and implementing annual key customer plans that are aligned with overall direct imports business and customer strategies, while driving sustainable growth, improving customer penetration and achieving profitable sales objectives.

A day in the life of a Category Account Manager:

• Develop and execute a clear Key Account Management strategy covering customer portfolio, product priorities, supply alignment, route to market and sales channels to grow penetration within assigned customers and countries, while improving the overall competitive position of the business.
• Define customer-specific business objectives, joint business plans and market strategies, and establish clear measures to evaluate performance, identify risks and implement corrective actions. Effectively lead, control and manage distributor, direct-selling and sales execution teams to deliver agreed business objectives, sales targets and KPIs.
• Collaborate closely with CDT, Key Account teams, Route to Market Partners, Administration, Marketing and relevant business units to deliver the overall direct imports business plan, ensure effective market intelligence gathering and support timely reporting.
• Ensure full adherence to all company principles and policies, including Nestlé and local trade policies, trade terms, CCP, safety requirements, local regulations and applicable WHO or local codes relating to infant formula.
• Build and maintain strong strategic relationships with key customers to ensure business alignment, improve customer satisfaction and unlock sustainable growth opportunities.

What will make you successful:

• Bachelors’ degree or BCom 
• 5-8 years’ in Key Accounts Management experience in Modern trade (Shoprite/ Pick n Pay or Spar)
• Demonstrated expereince dealing with National and Regional Buyers. 
• Must know how the retail business works
• Customer facing experience.
• Understanding profitability, margins, Profit & Loss (basic understanding)