Commercial Lines Insurance Underwriter

Job description:

Our client is looking for a Commercial Lines Underwriter to underwite business, provide clients with tailored coverage solutions that align with their individual and business needs. The successful candidate will manage all aspects of the underwriting process, including renewals, endorsements, and new business, while maintaining strong relationships with clients. The individual will also be responsible for servicing and selling of short-term commercial insurance products.

• Conduct client face-to-face meetings if necessary at the office
• Liasing and providing feedback to clients of underwriting progress
• Handling client queries
• Underwriting management: the daily underwriting process preparing renewals, sourcing acceptance terms
• Recording details and information on relevant systems & compliance
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Maintaining a good working relationship with insurers
• Submitting relevant and required reports
• Manage client retention
• Understanding policy wording and various products
• Relevant work experience in short term insurance (preferably commercial lines insurance)
• Quotations for clients
• Follow up on lead
• Help building a client base
• Policy renewals
• Advising clients on their short-term insurance needs

• NQF Level 4/5 certificate in short term insurance (essential)
• DOFA confirmation from FSCA (essential)
• Regulatory examination RE5 successfully completed (essential)
• 3 to 5 years' relevant work experience in short term commercial insurance (essential)
• Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)
  

Competencies Required:

• Empathy and integrity
• Resilience
• Sense of responsibility
• Attention to detail
• Ability to operate independently and in a team
• Good verbal and written communication skills
• Good administration skills
• Excellent planning and organising skills
• Problem-solving and analysis
• Time management skills
• Good negotiation skills
• Strong work ethic, able to work with high volumes of pressure
  
• Highly client-focused with good interpersonal skills
• Resilient with a good level of stress tolerance
  
• Structured approach
  
• Good negotiating skills
• Strong sales and marketing experience