Dis-Chem Merchandiser Mossel Bay

Dis-Chem Pharmacies Merchandiser Position

Mossel Bay, Western Cape

Dis-Chem Pharmacies is seeking a dedicated Merchandiser for our Mossel Bay store. This role involves ensuring the store's merchandising standards are executed and maintained while providing excellent customer service.

Minimum Requirements

• Essential: Grade 12 / Matric qualification
• Essential: Up to 6 months' experience in retail
• Essential: Proficiency with Microsoft Office software
• Essential: Willingness and ability to work standard retail hours
• Advantageous: At least one year of retail experience

Job Description

• Restock merchandise promptly to maximize sales opportunities
• Ensure delivered stock and stock pulled from the storeroom is stored and packed correctly and on time
• Verify stock on shelves is within its sell-by date
• Maintain full product range availability on shelves at all times
• Implement regular stock rotation (FIFO basis)
• Report low stock levels, out-of-stock items, damaged stock, and expired stock to management
• Assist with stock counting and general stocktaking duties
• Adhere strictly to Dis-Chem's operating standards, store layout, and planograms
• Ensure boxes are flattened after unpacking and stored in designated areas
• Maintain neat, visible, and properly presented shelves with correct labeling and pricing
• Report any pricing discrepancies to management
• Stay updated on current and new product information
• Build, stock, and maintain merchandising displays regularly
• Ensure daily physical upkeep of the store and merchandise displays; manage designated stock in storeroom and on shop floor
• Assist with loading and unloading stock deliveries
• Ensure items without barcodes are clearly marked
• Assist with back shopping tasks
• Participate in training new staff members
• Provide friendly, helpful, and courteous assistance and advice to all customers
• Follow up on customer out-of-stock queries using the customer service out-of-stock list
• Resolve all customer stock inquiries effectively
• Wear the correct uniform and badge at all times
• Minimize losses through careful handling of merchandise
• Comply with Dis-Chem's policies, Standard Operating Procedures (SOPs), and health and safety regulations

Competencies

• Essential: Strong command of the English language
• Essential: Professional presentation
• Essential: Effective engagement with customers, management, and staff
• Essential: Trustworthy and honest character
• Essential: Strong time management skills
• Advantageous: Bilingual proficiency
• Advantageous: Knowledge of merchandising standards and FMCG industry practices
• Advantageous: Product and category expertise
• Advantageous: Ability to analyze ZMORE reports for ordering and stock management
• Advantageous: Ability to report bad or suspicious behavior involving staff or customers

Special Conditions of Employment

• Willingness and ability to work standard retail hours
• Able and physically fit to lift and move heavy boxes while adhering to health and safety standards
• Reliable personal transport or residence within close proximity to the store
• South African citizenship
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid coverage
• Provident fund contributions