Divisional Head: Water Quality & Revenue Management: WASA50009

• Develop, plan, implement and drive a water metering and management strategy in response to the organisational strategy
• Develop, plan, implement and drive a revenue and revenue enhancement master plan
• Ensure the integration of business processes and systems, enabling sustainable service excellence
• Communicate a meaningful strategic context that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
• Manage water metering and revenue management functions, ensuring effective identification of needs, requirements, measurements, reporting and communication
• Ensure the effective management and maintenance of all meter installations
• Facilitate, establish and review water revenue practices, policies and procedures within area of accountability
• Ensure the effective management of drinking water quality and compliance with national standards and blue drop requirements
• Ensure the effective management and monitoring of industrial effluent and water quality of public steams
• Advise and develop water and wastewater tariffs
• Manage and control bulk water purchases and bulk wastewater services, including financial management and control
• Ensure compliance with the relevant water acts and regulatory framework in terms of overall compliance
• Ensure effective financial management, control and corporate governance throughout area of accountability
• Control the budget within own functional area, including the authorization of expenditure and implementation of financial regulations
• Explore, advise on and implement revenue enhancement opportunities
• Establish and manage strategic internal and external relationships inclusive of customers, service providers and relevant legislative agencies and structures
• Ensure that agreed service level agreements are met, maintaining customer satisfaction
• Influence and communicate with all levels across the business to minimize resistance to change and ensure on boarding of all target audiences
• Lead and manage direct and indirect teams by providing context, setting performance standards and educating on process, quality and policy
• Provide mechanisms and support to implement major changes
• Share and transfer product, process and system knowledge

Core Requirements:

• BEng (Civil) degree or relevant equivalent NQF Level 7 qualification
• Registered as Pr Eng/ PrTech or eligibility to be registered with the Engineering Council of SA
• 8 years’ relevant management experience of which at least 4 years’ must have been at senior management level
• Strategic capability and leadership skills
• Strategic and operation financial management competency
• Strong stakeholder relationship skills
• Programme and project management skills
• Sound understanding, development and management of engineering as well as financial systems