Group Lead: Knowledge and Insights

Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Group Lead: Knowledge & Insights to join the CCBA Commercial team. This role will report to the Group Head: Knowledge & Insights.

CCBA is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a Non Alcoholic Ready to Drink (NARTD) market leader with an extensive footprint in Africa, employing over 17 000 employees and serving a combined population of over 300 million people across the continent. CCBA’s vision is to “refresh Africa every day and make the continent a better place for all”, growing successfully as a business and creating a better shared future for our people, customers, consumers, communities, planet and shareholders. We conduct ourselves with the utmost integrity for shared value and the greater good. We are a world class, customer-orientated, socially and environmentally conscious fast-moving consumer goods (FMCG) company that is driven by engaged, motivated and inspired employees.

Incumbents will be key drivers in delivering locally relevant, insight-driven intelligence that empowers better decision-making and drives continuous optimisation across markets. By combining standardised dashboards with tailored local insights, the focus is on improving comparability, strengthening decision quality, and embedding proactive market intelligence into both short- and long-term strategies.

Through strong partnerships with market leaders, this approach ensures high demand for Knowledge & Insights services, with insights fully integrated into planning and performance processes. The work will not only standardise and automate reporting but also enable self-service analytics for end users, ensuring that our commercial and country teams are empowered to act on timely, accurate insights.

The advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing.

Key Outputs and Accountabilities include, but not limited to:

Locally relevant insights that drive decisions and optimisation.

Standard dashboards rolled out across markets with appropriate localization.

Improved comparability and decision quality.

Evidence of proactive market intelligence shaping short- and long-term strategies.

Strong relationships with market executives, resulting in high demand for K&I services and integration of insights into planning and performance reviews.

Enhanced analytical capability within markets and documented best practices shared across the group.

Skills:

Investigative & statistical skills:

Proficiency in research design, data analysis and interpretation.

Ability to translate business questions into analytical plans.

Stakeholder influence:

Strong interpersonal skills to build relationships with market leaders and collaborate across functions.

Ability to explain analytical findings clearly and persuasively.

Project & change management:

Capacity to manage multiple projects simultaneously, balance standardisation with local adaptation and drive adoption of new tools and processes.

Cross-cultural awareness:

Experience working across markets with sensitivity to local contexts and ability to facilitate knowledge sharing across countries

Qualifications:

Bachelor’s degree in business, economics, statistics or marketing.

Certifications or demonstrable experience in advanced analytics platforms  are an asset.

Experience:

10–14 years of experience in sales, marketing, finance or research across multiple countries.