National Brands Limited Senior HR Officer 1 Post

Senior HR Officer - Rosslyn Snacks Factory

National Brands Limited (NBL) invites applications for the position of Senior HR Officer at our Rosslyn Snacks Factory in Pretoria, Gauteng. This role offers a dynamic opportunity to contribute to producing South Africa's most iconic snacks, including Willards chips, Big Korn Bites, and Cheese Curls, within a fast-paced, collaborative environment.

Reporting Structure

This position reports to the Human Resources Manager.

Key Areas of Impact

HR Administration and Reporting

• Manage all employee lifecycle administration: new engagements, benefits, changes, leave analysis, terminations.
• Process general employee and manager queries and requests.
• Maintain accurate organograms on a monthly basis.
• Conduct exit interviews and report insights to the business.
• Ensure high-standard customer service aligned with HR policies and procedures.
• Develop and update job profiles for all employees in the Job Profile portal.
• Coordinate HR project deliverables, including reward and recognition initiatives.
• Ensure adherence to HR Audit requirements.
• Develop ad-hoc reports as required.
• Audit and sign off monthly payroll variances, resolving discrepancies.
• Liaise with employees on Death and Disability claims.
• Manage long service allowances, generate reports, arrange certificates and framing.
• Provide employees with confirmation of employment letters, payslips, service letters, visa letters, UIF, and Medical Aid documentation.

HRIS System Administration

• Perform integrity checks on HRIS master data for completeness and accuracy.
• Conduct quarterly reviews of HRIS access rights against roles and responsibilities.
• Follow workflow processes, load data, and follow up on outstanding information.
• Address general HRIS system queries from management and employees.
• Provide SAP support to Line Managers.

Performance Management

• Provide employees with performance management documentation.
• Ensure all Key Performance Areas (IPAs) are received timely for Annual Increases, capturing ratings on SAP, and follow up on outstanding IPAs.
• Provide guidelines on managing performance and address queries from employees and management.
• Monitor progress and promote employee development through performance systems.

Learning and Development

• Facilitate identification of learning needs and arrange necessary training.
• Ensure employees have Personal Development Plans (PDPs).
• Compile Work Skills Plans (WSP) and Annual Training Reports (ATR).
• Compile an annual training calendar.
• Arrange training events and ensure all documentation is completed.
• Ensure training is captured on SAP.
• Ensure proper record keeping of training events.
• Track and submit business unit training initiatives to the Learning and Development team.

Employee Relations

• Set up internal disciplinary hearings, appeals, and grievance meetings, taking minutes as required.
• Prepare documentation for Disciplinary Hearings and CCMA cases.
• Ensure disciplinary and grievance processes adhere to company policies.
• Assist with CCMA cases by collecting and analysing information.
• Arrange monthly Management and Shop Steward meetings, ensuring actions are followed up.
• Administrate union membership and communicate statistical information.
• Participate in collective employment relations processes.
• Ensure manning standards are updated monthly.
• Report on employee relations information.
• Advise line managers on appropriate employee relations processes.
• Ensure correct incapacity and disability processes are followed.

Remuneration and Rewards

• Complete the weekly payroll process according to procedures.
• Perform payroll audit checks.
• Compile and analyse reports using available system data.

Communication

• Arrange quarterly employee communication sessions.
• Arrange monthly union feedback sessions.
• Draft internal communications to employees.
• Arrange monthly middle management communication sessions.
• Ensure information is communicated via notice boards and electronic platforms.

Recruitment, Selection and On-Boarding

• Assist management in drafting job profiles, vacancy packages, and parameters.
• Ensure the recruitment process is followed from start to end to recruit effectively and reduce turnover.
• Discuss shortlists with line managers and the recruitment lead. Conduct interviews with management and recruitment.
• Propose recommended starting salary options based on internal and market comparison.
• Request and check the Letter of Appointment, providing all necessary information to the recruiter before the manager signs.
• Manage the onboarding of successful candidates and take-on documentation.
• Manage the induction process and ensure new employee orientation takes place.

Employee Assistance Programme

• Coordinate administration around the employee wellness plan, including communication of the Lyra offering.
• Provide input and suggestions when setting up wellness initiatives, overseeing and managing them.

What It Takes to Succeed

Experience

• Minimum of 8 years' HR generalist experience within a manufacturing environment is essential.
• Experience in HR Administration, Payroll, Employee Relations, Performance Management, and Disciplinary procedures.
• Experience within the FMCG industry.

Qualifications & Certifications

• Completed Degree in Human Resources Management or Labour Relations.
• Completed Honours Degree in Human Resources Management is advantageous.
• Completed Effective Leadership course with a recognized institution is an added advantage.

Additional Requirements

• Knowledge of Industrial Relations practices.
• Knowledge of Interviewing skills.
• Knowledge of different HR disciplines (HR Value Chain).
• Knowledge of HR Systems (SAP and BesTime).
• Computer Literacy: MS Office, Excel, and Outlook.
• Knowledge of Labour Legislation.

Take the Next Step with NBL</h