Quality Coordinator

• The Site Quality Co-Ordinator is responsible for implementing, maintain and audit Quality Management policies and practices in Distribution Centre, and in the associated value chain. Monitor and evaluate market returns and perform root cause analysis, to ensure continuous improvement collaborate with Technical & Production in all quality related functions including traceability and product withdrawals.

A day in the life of a Site Quality Co-Ordinator:

• Assume full responsibility as Management Representative of Quality for the Distribution Centre and ensure effective execution of all duties as per the appointment in site document.
• Implement ISO9001:2025 Quality Management System (QMS) principles in the Distribution Centre and all 3rd party Distribution Agents as well as drawing up and implementing Quality Monitoring Scheme in the Distribution Centre and all 3rd party Distribution Agents. Implement and maintain Nestle Good Manufacturing Practice Visual Standards
• Implement Integrated Pest Management in Distribution Centre and related Distributors, in conjunction with Service Provider
• Design and implement an integrated Audit Programme for all aspects of the Distribution Centers various Processes such as salvage sales, donations, redistribution and animal feed. It includes audits of distribution agents and outside storage facilities and assist with Retail Quality Audits as per GI 31.321, and Retail Sampling Audits. Perform Distributor Audits at least once per year
• Evaluate and report on trial shipments for all products received by the DC and conduct downstream traceability exercises as per internal SOPs or WI’s. Participate in Mock Recall Exercises, and any Recalls/Withdrawals initiated by the company and provide samples requested by factories. Collaborate with T&P in the management of non conformities and ensure the timely resolution of such non conformities.
•  Management of ageing stock and Bad Goods ex DC Operations in conjunction with other process owners in the Distribution Centre including the management of blocked /restricted stock daily and follow up with factories and other stakeholders on release of products. Investigate all product damages in Distribution Centre and advise accordingly. Manage the disposal of non conforming goods as per TL-31.716-2 which includes the correct disposal of Infant Formula.
• Submit monthly report on all QA related activities KPIs Ensure knowledge transfer of Nestlé’s QA processes to all stakeholders.
• Implement and maintain cleaning program with service provider.
•  Collaborate with T&P in the management of non-conformities and ensure the timely resolution of such non-conformities.

What will make you successful?                     

• Degree/Diploma in Quality / Food Safety Management / Chemistry/ Microbiology and related
• Minimum 3 years’ comprehensive work experience in Factory and/or Distribution Centre, with Quality Assurance experience.