Senior Facilities Manager (6 Months Fixed Term Contract)

• Tsebo Facilities Solutions is looking for a Senior Facilities Manager to provide leadership and operational direction for facilities management services, ensuring high-quality service delivery, compliance with Service Level Agreements (SLAs), and maximum customer satisfaction. The role is responsible for aligning operational outputs with contractual obligations, managing risks, and maintaining safety, quality, and financial performance standards.

Duties & Responsibilities    
Service Level Agreement (SLA) Management

• Review all external service provider SLAs and assess compliance with FM output specifications
• Ensure monitoring and audit processes meet contractual and regulatory requirements
• Evaluate reporting structures internally and externally

Operations & Team Management

• Review and improve organisational structures, reporting lines, and job roles
• Lead, coach, and develop site management and operational teams
• Align team outputs with contract requirements, FM specifications, and business objectives
• Drive team engagement, training, and succession planning (including BEE compliance)
• Manage employee relations in line with labour legislation and company policies

Customer Relationship Management

• Build and maintain strong client relationships at all levels
• Establish effective and proactive communication channels with customers
• Ensure service delivery meets or exceeds customer expectations

Occupational Health and Safety (OHS)

• Ensure full compliance with OHS Act and statutory requirements
• Maintain and monitor safety systems, procedures, and appointments
• Conduct audits and implement corrective actions where required

Reporting & Governance

• Ensure accurate and timely reporting (internal and external)
• Facilitate and attend management meetings and maintain records
• Monitor action items and ensure follow-through

Risk Management

• Identify operational and technical risks Develop and implement mitigation strategies
• Work closely with technical teams to manage risks effectively

Quality Management

• Implement and monitor quality systems in line with project agreements
• Ensure compliance with IMS (Integrated Management System) standards
• Monitor service delivery performance and drive continuous improvement

Financial Management

• Manage OPEX and CAPEX in line with budget and contract requirements
• Review financial reports and variance analysis
• Ensure adherence to financial policies and approval frameworks

Document Control

• Maintain and update the document library at site and regional level
• Ensure all contract and compliance documentation is accurate and accessible
• Conduct periodic checks and corrective actions

 SHEQ Compliance

• Ensure adherence to ISO 9001, ISO 14001, and ISO 45001 standards
• Promote a strong safety, health, environmental, and quality culture

Skills and Competencies    
Technical Skills

• Strong financial and commercial acumen
• Understanding of facilities management systems, equipment, and materials
• Knowledge of SLA and contract management
• Sound knowledge of OHS legislation and compliance
• Understanding of labour relations and relevant legislation (LRA)
• Proficiency in MS Office (Word, Excel, PowerPoint, Projects)
• Valid driver’s license and own transport

Behavioural Competencies

• Deciding and Initiating Action – Takes ownership and makes timely decisions
• Leading and Supervising – Provides direction, motivates teams, and develops talent
• Relating and Networking – Builds strong internal and external relationships
• Presenting and Communicating – Communicates clearly and confidently
• Formulating Strategies and Concepts – Thinks strategically and aligns operations to long-term goals

Qualifications    

Minimum Qualifications

• Matric
• Relevant tertiary technical qualification

Experience

• 5–10 years’ relevant facilities management experience
• Proven experience in managing operations, teams, and service contracts

Deadline:30th June,2026