TWK AgriBranch Manager: Mechanisation (2 Posts)

Branch Manager: Mechanisation

Job Summary
This role involves managing all aspects of the Mechanisation branch, including daily operations, sales, parts support, stock control, HR/IR functions, administration, and customer service. It requires ensuring the branch meets operational standards, maintains profitability, and delivers exceptional customer satisfaction while supporting quotations, invoicing, and overall workflow efficiency.

Responsibilities and Duties

• Responsibility and accountability for all branch operations
• Supervision of all activities, services, and staff
• General administration and daily operational oversight
• Key operational performance assessment
• Manage shrinkage and control stock takes
• POS process management
• HR/IR management and staff development
• Operational and strategic planning
• Process improvement initiatives
• Ensure sales and expenses align with budget targets
• Ensure stock indicators meet company benchmarks
• Drive store profitability
• Maintain knowledge of spare parts, workshops, and relevant procedures
• Generate client quotations and invoices
• Deliver high levels of customer care and satisfaction
• Assist with stock control and participate in regular stock takes
• Uphold operational policies and procedures
• Support and guide parts sales activities within the branch

Qualifications and Skills

• Matric / Grade 12
• Computer literate
• Valid driver’s licence
• Relevant degree/diploma (advantageous)
• Minimum 5 years’ experience in the agricultural sector in a mechanisation management role
• Experience in agricultural parts sales
• Above-average knowledge of management principles
• Strong planning, leadership, organising, and administrative skills
• Assertive and analytical thinker
• High attention to detail
• Ability to train and develop employees
• Ability to work independently under pressure
• Dynamic, self‑motivated, professional, and passionate about sales
• Strong interpersonal and communication skills
• Sound product knowledge and selling skills