Job Description
- The Project Management Intern provides hands‑on support to the delivery of technology‑enabled projects, with a focus on coordination, data tracking, and reporting.
- This role is designed as a learning and development opportunity that builds foundational project management skills while contributing meaningfully to real project outcomes.
Responsibilities
Key Responsibilities
- Support the day‑to‑day coordination of projects, keeping plans, actions, and timelines on track.
- Assist with maintaining project plans, trackers, and dashboards using tools such as Excel and Monday.com.
- Support the collection, consolidation, and basic interpretation of project and operational data for reporting purposes.
- Help prepare status updates, reports, and meeting materials for project teams and stakeholders.
- Capture meeting actions, risks, issues, and dependencies, and support follow‑up with relevant owners.
- Log and track requests, issues, or queries using Monday.com and Freshdesk (Synergy), ensuring information is accurate and up to date.
- Assist with organising meetings, including scheduling, agendas, minutes, and action tracking.
- Support project manager (and team leads) with general administration and coordination across multiple initiatives, where required.
- Contribute ideas for improving project processes, templates, and ways of working.
- Participate in project reviews and retrospectives to learn from outcomes and feedback.
Qualifications
Qualifications and Experience
- Have or be in the process of completing a relevant qualification (e.g. Project Management or a related field).
- A genuine interest in project management, technology, data, and reporting.
- Formal project management experience is advantageous.
- Exposure to coordination, administration, reporting, analytics, or team‑based environments will be advantageous.
- Comfortable working with systems, spreadsheets, and digital tools.
Skills
- Good Microsoft Office skills, particularly Excel.
- Ability to work with data, trackers, and reports with accuracy and care.
- Excellent organisational and time‑management skills.
- Strong written and verbal communication skills.
- Keen ability to manage multiple tasks and shifting priorities with guidance.
- Attention to detail and a structured approach to work.
- Willingness to learn new tools, systems, and project management practices.
- Basic awareness of project concepts (tasks, timelines, risks, dependencies) or eagerness to develop this understanding.
Behaviours
- Shows responsibility and follow‑through: Takes ownership of assigned tasks, follows through on commitments, completes work on time and asks for guidance when unsure.
- Supports the smooth running of projects by keeping trackers, plans, and reports accurate and up to date.
- Able to manage complexity: Learns to organise multiple tasks and priorities, building confidence in managing competing demands.
- Confident with data: Collects and consolidates project data, developing the ability to understand progress, risks, and trends.
- Adapts positively to change, adjusting tasks and plans as project needs evolve.
- Constructive approach to challenges: Raises issues early and contributes constructively to problem‑solving discussions.
- Maintains a professional and positive approach during busy periods and learns from feedback. Shows resilience and professionalism in the face of change.
- Communicates updates, questions, and actions clearly and respectfully with team members and stakeholders.