To ensure the safe, consistent and accurate production of quality food products, while maintaining compliance with company policies, food safety systems, quality standards, and health and safety requirements.
Key Responsibilities
Serve as a member of the Food Safety Team, ensuring food safety, quality, hygiene, housekeeping and security standards are consistently maintained.
Maintain a regular factory presence to monitor hygiene, housekeeping, clean-as-you-go and 5S standards.
Investigate and resolve microbiological, quality, supplier, shelf-life, and customer-related non-conformances. Ensure that corrective and preventative actions are implemented and followed up.
Manage non-conforming products, communication with suppliers, follow-up on corrective actions, and ensure NCRs are completed.
Liaise with customers regarding queries and complaints, ensuring timely resolution and closure of complaints.
Conduct internal, supplier, GMP, PRP, food fraud, food defence and facility audits. Track findings and ensure close-out of non-conformances.
Ensure the Food Safety and Quality Management System complies with FSSC 22000 and external audit requirements.
Verify QC and GMP activities, product conformity, packaging checks, date coding, weight verification, glass inspections and temperature monitoring.
Attend line opening and verify deep cleaning and fogging activities. Release production areas post-cleaning.
Conduct microbiological and analytical laboratory testing on raw materials, finished products and packaging.
Manage incoming materials inspection, sampling, COA verification, specification compliance. Place stock on hold where required.
Compile and distribute QC reports, perform trend analysis, and maintain electronic systems for non-conformances, document control and verification records.
Implement, review, risk assess and maintain HACCP plans and Food Safety & Quality Management System documentation.
Manage and implement changes in line with FSSC 22000 change management.
Ensure compliance with all applicable food safety regulations and standards.
Implement and monitor allergen control programs.
Conduct traceability, mock recall exercises, root cause analysis and problem solving.
Conduct induction and food safety training for employees.
Manage NPD site projects from trial phase through to system and documentation updates.
Provide support to QC, customer complaint handling and general departmental activities as required.
Assist with Ad Hoc duties within the departments as and when required.
Qualification Requirements
Grade 12 (Essential)
Tertiary qualification in Food Technology, Biotechnology or Consumer Science (Essential)
Experience Requirements
Previous experience in a Production and Quality environment preferably Food Manufacturing (Essential)