SENIOR SALES GENERATOR (2IC) LANGEBERG MALL, WESTERN CAPE

WHAT YOU’LL BE DOING

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Key Competencies

• Leadership and team motivation
• Strong communication and interpersonal skills
• Problem-solving and decision-making ability
• Results-driven with good attention to detail
• Ability to work under pressure in a fast-paced retail environment

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays

WHY JOIN US?

• Work for a recognized footwear retail brand
• Be part of a high‑energy, performance‑driven team
• Opportunity for career growth and development
• Gain valuable store leadership experience

READY TO APPLY?

If you’re passionate about retail, love leading from the floor, and are ready to take the next step in your career, we’d love to hear from you.  Internal candidates, submit your CV and a short motivation explaining why you’re the right fit for the role!